Public Awareness

EnLink Midstream invests substantial human and financial resources in efforts to ensure our systems’ integrity and the safety of our employees and the general public. We feel the best emergency response system begins with prevention and continuous monitoring. However, in the event of an emergency, we implement defined and tested response plans.

What do EnLink Midstream’s emergency response plans cover for natural gas and liquids pipelines?

The plans outline the steps to be taken in the event of a fire, rupture, major leak or other serious incident/accident occurring at or near one of our facilities. The plans are developed to prepare our employees, contractors and local emergency response personnel to handle emergency situations involving our facilities and to protect the public.

What does EnLink Midstream do in response to a pipeline emergency?

In the event of an emergency, our main concern is the safety of the community and the response team.  Our personnel works with the appropriate public safety officials and emergency responders to determine necessary steps to protect life and property.

Our emergency response plans outline the steps taken to respond, including:   

  • Contacting public safety officials and emergency responders
  • Locating and isolating the emergency site
  • Shutting off and containing the flow of the product
  • Assembling a team of experts from various areas of our company to address the emergency

Once all safety issues are addressed, the plan contemplates:

  • Assessing any property damage resulting from the incident/accident
  • Preserving the integrity of the site and working closely with local, state and federal agencies to determine the cause of the incident/accident and appropriate remedial measures

Emergency Response for Public Officials

As part of our comprehensive safety program, we communicate with the communities along our pipelines about safety. Our means of communication include public awareness meetings, call-before-you-dig programs, and clear and visible pipeline markers.

Emergency Response for Emergency Responders

EnLink Midstream works closely with emergency response personnel to develop response plans in the event of an incident/accident occurring at or near one of our pipelines or facilities. The response plans are designed to prepare our employees to handle emergency situations involving our facilities. Communication and cooperation with local organizations are key components of the emergency response plans.  EnLink Midstream’s field locations hold meetings with emergency responders to educate them on our operations.

Evacuation Procedures

In the event of a suspected emergency:

  • Evacuate the area and restrict entry to trained emergency response personnel and designated operator personnel.

  • Establish isolation zones that are based upon measurements from combustible gas indicator instruments. Odor or lack of odor is not a sufficient way to establish safe zones.

  • Avoid creating sparks. Potential ignition sources for natural gas include electrical motors, firearms, static electricity, non-explosion-proof flashlights or tools, and any open flame or spark. Do not light a match, start an engine, use a telephone, switch lights on or off, or do anything that may create a spark.

  • Immediately make the operator aware of the situation. Check the posted right of way or station signs to find out what company operates the pipeline and how to contact the operator.

  • Let the escaping product burn if it is on fire. Attempting to extinguish a fire may result in a secondary explosion. If necessary, provide cooling for nearby buildings, equipment or structures that are exposed and may be threatened by the fire.

  • Let designated personnel operate the valves to cut off the fuel supply. Do not operate the valves yourself.

  • Avoid forced ventilation of structures and excavations. Forced ventilation may increase the possibility of a flammable atmosphere.

Operational Safety - What We Expect From Contractors

EnLink Midstream expects all contractors to follow guidelines to promote safety while working with the company. In addition to complying with applicable law, our Environment, Health and Safety Manual outlines the requirements that contractors must follow in order to work for EnLink Midstream. The manual is provided to contractors prior the start of a project, and these policies are required to be followed during the course of work.


For More Information

If you are a public official or emergency responder interested in finding out more about EnLink Midstream’s Public Awareness program or attending a meeting, please contact:
Bill Worley                                                                                           Katie Hallmark
(214) 721-9449                                                OR                          (817) 570-6733
Bill.Worley@EnLink.com                                                                     Katie.Hallmark@EnLink.com



24-hour Phone Number – Gas Control and Emergencies:

Alabama, Kentucky, Louisiana, Mississippi, Ohio, and West Virginia: 866-394-9839

Texas and Oklahoma: 877-593-0822

Download safety and public awareness brochures:

 Brochures provided by Paradigm Alliance, Inc