Public Awareness

EnLink Midstream invests substantial human and financial resources in efforts to ensure our systems’ integrity and the safety of our employees and the general public. We feel the best emergency response system begins with prevention and continuous monitoring. However, in the event of an emergency, we implement defined and tested response plans.

What do EnLink Midstream’s emergency response plans cover for natural gas and liquids pipelines?

The plans outline the steps to be taken in the event of a fire, rupture, major leak, or other serious incident/accident occurring at or near one of our facilities. The plans are developed to prepare our employees, contractors, and local emergency response personnel to handle emergency situations involving our facilities and to protect the public.

What does EnLink Midstream do in response to a pipeline emergency?

In the event of an emergency, our main concern is the safety of the community and the response team.  Our personnel works with the appropriate public safety officials and emergency responders to determine necessary steps to protect life and property.

Our emergency response plans outline the steps taken to respond, including:   

  • Contacting public safety officials and emergency responders
  • Locating and isolating the emergency site
  • Shutting off and containing the flow of the product
  • Assembling a team of experts from various areas of our company to address the emergency

Once all safety issues are addressed, the plan examines:

  • Any property damage resulting from the incident/accident
  • How to preserve the integrity of the site, while working closely with local, state, and federal agencies to determine the cause of the incident/accident and appropriate remedial measures

Emergency Response for Public Officials

As part of our comprehensive safety program, we communicate with the communities along our pipelines about safety. Our means of communication include public awareness meetings, call-before-you-dig programs, and clear and visible pipeline markers.

Emergency Response for Emergency Responders

EnLink works closely with emergency response personnel to develop response plans in the event of an incident/accident occurring at or near one of our pipelines or facilities. The response plans are designed to prepare our employees to handle emergency situations involving our facilities. Communication and cooperation with local organizations are key components of the emergency response plans.  EnLink’s field locations regularly hold meetings with emergency responders to educate them on our operations.

Evacuation Procedures

In the event of a suspected emergency:

  • Evacuate the area and restrict entry to trained emergency response personnel and designated operator personnel.

  • Establish isolation zones that are based upon measurements from combustible gas indicator instruments. Odor or lack of odor is not a sufficient way to establish safe zones.

  • Avoid creating sparks. Potential ignition sources for natural gas include electrical motors, firearms, static electricity, non-explosion-proof flashlights or tools, and any open flame or spark. Do not light a match, start an engine, use a telephone, switch lights on or off, or do anything that may create a spark.

  • Immediately make the operator aware of the situation. Check the posted right of way or station signs to find out what company operates the pipeline and how to contact the operator.

  • Let the escaping product burn if it is on fire. Attempting to extinguish a fire may result in a secondary explosion. If necessary, provide cooling for nearby buildings, equipment, or structures that are exposed and may be threatened by the fire.

  • Let designated personnel operate the valves to cut off the fuel supply. Do not operate the valves yourself.

  • Avoid forced ventilation of structures and excavations. Forced ventilation may increase the possibility of a flammable atmosphere.

Operational Safety - What We Expect From Contractors

EnLink expects all contractors to follow guidelines to promote safety while working with the company. In addition to complying with applicable law, our Environment, Health and Safety Manual outlines the requirements that contractors must follow to work for EnLink. The manual is provided to contractors prior the start of a project, and these policies are required to be followed during the course of work.


For More Information

If you are a public official or emergency responder interested in finding out more about EnLink Midstream’s Public Awareness program or attending a meeting, please contact:
Prasanna Swamy                                                                             Katie Henry
214-721-9494                                               OR                              817-570-6733
prasanna.swamy@enlink.com                                                         Katie.Henry@EnLink.com  



24-hour Phone Number – Gas Control and Emergencies:

Alabama, Kentucky, Louisiana, Mississippi, Ohio, and West Virginia: 866-394-9839

Oklahoma, New Mexico, and Texas: 877-593-0822

Download safety and public awareness brochures:

 Brochures provided by Paradigm Alliance, Inc